Customers can't get to sites set up as cnames

[Chris Babcock]

The server at NS1.RSLLC.COM also appears to be a windows server of some
flavor.  Windows 2000 DNS by default does not allow zone transfers.  You
set NS1 to permit zone transfers to the secondary server at
NEPTUNE.UNN.COM.

On Wed, 7 Feb 2001, Joe Simmons wrote:

> 
> Kelly:
> 
> The problem is your two nameservers aren't giving out the same information.
> One server,  NEPTUNE.UNN.COM, has a SN of 2820253617 and the other,
> NS1.RSLLC.COM has a SN of 21.  I'm guessing from the behavior that you are
> describing that NS1.RSLLC.COM is your primary... if that is the case, your
> secondary will never pick up the new zone.  You need to increase your serial
> number on the primary to be higher than 2820253617.
> 
> Joe
> I speak for no one.
> 
> ----- Original Message -----
> From: "Kelly Witherbee" <kwitherbee at recruitingsoftware.com>
> To: <bind-users at isc.org>
> Sent: Wednesday, February 07, 2001 10:11 AM
> Subject: Customers can't get to sites set up as cnames
> 
> 
> >
> > Hello,
> >
> > I'm a newbie DNS person looking for some help.  We have a web-based
> product
> > that we set up for customers and the URL for each individual customer is
> > customer.domain.ext.  These are set up as cnames to our main site,
> > www.recruitingcenter.net.  In the past, our new customers have had no
> > problems getting to their sites.  Starting recently, they've had
> > intermittent problems accessing these "virtual" domains.  We have probably
> > close to 100 cnames set up under the recruitingcenter.net domain.  Old
> > customers don't have any problems (example:
> > techpartners.recruitingcenter.net), but new customers can *sometimes* see
> > their sites and sometimes not (example:  flextime.recruitingcenter.net).
> Of
> > course, customers on AOL can't get to our newest ones...but that's really
> no
> > big shocker.  I am guessing that the problem is that their ISPs haven't
> > cleared their DNS cache in a while, but the thing that gets me is that we
> > have never had this problem in the past.  Do we have too many cnames set
> up?
> > Help!
> >
> > Thanks,
> > Kelly
> >
> >
> >
> >
> 
> 
>