SERVFAIL after the TTL expired

Mark_Andrews at isc.org Mark_Andrews at isc.org
Fri Sep 6 23:30:56 UTC 2002


> 
> Hi everyone!
> 
> I use bind 8.3.3-REL on solaris 8 and when I just restart my named I can 
> resolve www.domaine-nternet.com without any problem. But when the TTL
> is over, I got constantly a SERVFAIL for this same domain. DNS servers 
> all around the world seems to answer constantly for this domain. Some of 
> our clients are frustrated about it because they can't reach some addresses!
> 
> What should be the problem?

	The nameservers for the zone don't exist.

; <<>> DiG 8.3 <<>> NS2.HEBERGEMENTWEB.com @66.199.166.61 
; (1 server found)
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 4
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUERY SECTION:
;;	ns2.hebergementweb.com, type = A, class = IN

;; AUTHORITY SECTION:
hebergementweb.com.	1D IN SOA	ns1.hebergementweb.com. claude.hebergementweb.com. (
					2002052701	; serial
					1D		; refresh
					1H		; retry
					1w2d		; expiry
					1H )		; minimum


;; Total query time: 267 msec
;; FROM: drugs.dv.isc.org to SERVER: 66.199.166.61  66.199.166.61
;; WHEN: Sat Sep  7 09:28:15 2002
;; MSG SIZE  sent: 40  rcvd: 87

> How can I fix that?

	Contact the zone administators and get them to fix the broken
	configuration.

	Mark

> Why a lot of other DNS answer all the time for this domain?
> 
> Thank you very much!
> 
> Here my working dig:
> dig www.domaine-internet.com
> 
> ; <<>> DiG 8.3 <<>> www.domaine-internet.com
> ;; res options: init recurs defnam dnsrch
> ;; got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 1
> ;; QUERY SECTION:
> ;; www.domaine-internet.com, type = A, class = IN
> 
> ;; ANSWER SECTION:
> www.domaine-internet.com. 1m2s IN CNAME domaine-internet.com.
> domaine-internet.com. 1m2s IN A 66.199.166.44
> 
> ;; AUTHORITY SECTION:
> domaine-internet.com. 1d23h58s IN NS NS1.HEBERGEMENTWEB.com.
> domaine-internet.com. 1d23h58s IN NS NS2.HEBERGEMENTWEB.com.
> 
> ;; ADDITIONAL SECTION:
> NS2.HEBERGEMENTWEB.com. 1d23h16m IN A 66.199.166.62
> 
> ;; Total query time: 2 msec
> ;; FROM: alexis to SERVER: default -- 142.169.1.16
> ;; WHEN: Fri Sep 6 09:52:33 2002
> ;; MSG SIZE sent: 42 rcvd: 139
> 
> 
> Here my not working dig:
> 
> ; <<>> DiG 8.3 <<>> @alexis www.domaine-internet.com
> ; (1 server found)
> ;; res options: init recurs defnam dnsrch
> ;; got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 4
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
> ;; QUERY SECTION:
> ;; www.domaine-internet.com, type = A, class = IN
> 
> ;; Total query time: 5 msec
> ;; FROM: karine to SERVER: alexis 142.169.1.16
> ;; WHEN: Fri Sep 6 11:37:30 2002
> ;; MSG SIZE sent: 42 rcvd: 42
> 
> -- 
> Éric Allard
> Analyste Systèmes d'exploitation Réseau et Réseautique
> Network Operation System and Networking Analyst
> Telus Québec
> eric.allard at telus.com
> Tél: (418)722-2541
> 
> 
> 
--
Mark Andrews, Internet Software Consortium
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: Mark.Andrews at isc.org


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