DNS servers wont resolve certain DNS names

[Mike Hale]

I run the DNS servers for toua.net. I have a user that complained that
he can't resolve www.hardocp.com through our name servers. He was right.
For some reason dig times out when resolving that address through our
name servers but I can resolve it through the root servers. I checked my
root server list and it's up-to-date. I don't do any request forwards
through another server, so I'm not sure why this may be happening. Any
hints on where to look?

Michael Hale
Tohono O'odham Utility Authority (TOUA)
Network Engineer
phone: 1.520.383.5849
email: mhale at toua.net
web: http://www.toua.net/