named hangs

[Almond, Cathy]

Hi Latif,

You'll need to discuss HP's future BIND porting plans directly with HP through the offical support process - I'm not able to comment here.

For the actual problem, I would advise downloading the HP-UX version of BIND 9.3.2 from software.hp.com so that you can contact HP for assistance if you are still experiencing the same hangs.  (If you prefer instead to persevere with your own compiled version of BIND, then it's possible that the latest pthreads patch will help stabilise it - as it might other similar applications - but you'll have to decide what's best for you to do).

Kind regards,

Cathy Almond
-----------------------
Hewlett-Packard Limited

-----Original Message-----
From: Binmakhashen, Latif [mailto:Latif.Binmakhashen at omnicare.com]
Sent: 02 November 2007 15:43
To: Almond, Cathy
Cc: comp-protocols-dns-bind at isc.org; Mudrey, Paulette
Subject: RE: named hangs

Cathy,

These are good points!  Unfortunately at that time HP didn't have this version available as a depot so I had to download it and compile it from the ISC site.

I really wanted to upgrade to 9.4.x as suggested by some of the folks but it looks like HP doesn't have that version available as a depot yet.
Do you know if the HP Lab plans to release it any sooner?



Kind regards,

Latif Binmakhashen
Senior Unix  Admin.
Omnicare Inc.
Direct Line: (614) 652-3217
latif.binmakhashen at omnicare.com


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-----Original Message-----
From: Almond, Cathy [mailto:cathy.almond at hp.com]
Sent: Friday, November 02, 2007 5:20 AM
To: Binmakhashen, Latif
Cc: Almond, Cathy; comp-protocols-dns-bind at isc.org
Subject: RE: named hangs


Hi Latif,

Have you opened a support call with HP?  The BIND 9.3.2 available for HP-UX on sofware.hp.com is ported and supported directly by HP.

My initial advice would be to check the revision of BIND 9.3.2 that you are running against the latest one on software.hp.com (several defect repairs from later versions of public BIND have been imported to HP's version, plus platform-specific defects are addressed via revisions to the downloadable code).

Also - since you are on HP-UX 11.23, I would recommend making sure you have the latest pthreads patch (PHCO_36323) - (and don't forget to check the patch dependencies carefully too :-)

Kind regards,

Cathy Almond
-----------------------
Hewlett-Packard Limited

-----Original Message-----
From: bind-users-bounce at isc.org [mailto:bind-users-bounce at isc.org] On Behalf Of Binmakhashen, Latif
Sent: 01 November 2007 17:40
To: mayer at ntp.isc.org
Cc: comp-protocols-dns-bind at isc.org
Subject: RE: named hangs

Bind 9.3.2
HP-UX 11.23 PA

Thanks


-----Original Message-----
From: Danny Mayer [mailto:mayer at ntp.isc.org]
Sent: Thursday, November 01, 2007 1:01 PM
To: Binmakhashen, Latif
Cc: comp-protocols-dns-bind at isc.org
Subject: Re: named hangs

Latif wrote:
> Issue # 2) named hang sometimes and it doesn't respond to anything at
> all? The named daemon will still be running in the back ground but
> it's just not responding to anything. "rndc status" hangs. We have to
> kill it and restart it. this is a serious issue so we'll appreciate
> any help on this.
>
> We collected a tusc output and created core dump using gdb so and we
> need help analyzing them.


BIND version and O/S are requirements for asking questions like this.

Danny
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