NOAA.GOV domain not working

Mon Sep 18 15:14:24 UTC 2017

Hi Ricky,

Sounds like if things are timing out at the noaa.gov nameservers, then
that's where you need to start looking.  Try each nameserver that the
.gov nameservers give for noaa.gov and see if all of them are
unreachable, if just one's unreachable, if they're traceroute-able,
etc.  A lot of times, the problem isn't with DNS, per se, but with
general network connectivity between your nameservers and theirs.

FWIW, specifying @<nameserver> with dig +trace really doesn't do much:
your machine is still going to follow the delegation records itself.

John

On Mon, Sep 18, 2017 at 10:40 AM, Levesque, Ricky (SNB)
<ricky.levesque at snb.ca> wrote:
> Thank you for your reply,
> When I notice too many failed queries from this domain name (www.nhc.noaa.gov) restarting the service or clearing the cache (rndc reload), seems to allow queries to work. But still latent (in the 3500ms range)
>
> This is what I get from a DIG +trace...  the connection times out every time.
> #dig +trace www.nhc.noaa.gov
>
> But if I try another domain, example: "cisco.com" it completes properly
> #dig +trace cisco.com
>
> As another test, I ran a trace for www.nhc.noaa.gov on Googles DNS servers (8.8.8.8) and the query seems to time out as well.
> # dig +trace www.nhc.noaa.gov @8.8.8.8
>
>
> ; <<>> DiG 9.11.0-P1 <<>> www.nhc.noaa.gov @*removed DNS-SRV-IP*  +trace
> ;; global options: +cmd
> .                       434277  IN      NS      e.root-servers.net.
> .                       434277  IN      NS      d.root-servers.net.
> .                       434277  IN      NS      f.root-servers.net.
> .                       434277  IN      NS      a.root-servers.net.
> .                       434277  IN      NS      i.root-servers.net.
> .                       434277  IN      NS      h.root-servers.net.
> .                       434277  IN      NS      g.root-servers.net.
> .                       434277  IN      NS      l.root-servers.net.
> .                       434277  IN      NS      b.root-servers.net.
> .                       434277  IN      NS      k.root-servers.net.
> .                       434277  IN      NS      j.root-servers.net.
> .                       434277  IN      NS      c.root-servers.net.
> .                       434277  IN      NS      m.root-servers.net.
> ;; Received 811 bytes from *removed DNS-SRV-IP* #53(*removed DNS-SRV-IP*) in 4 ms
>
> gov.                    172800  IN      NS      a.gov-servers.net.
> gov.                    172800  IN      NS      b.gov-servers.net.
> gov.                    172800  IN      NS      c.gov-servers.net.
> gov.                    172800  IN      NS      d.gov-servers.net.
> gov.                    86400   IN      DS      7698 8 1 6F109B46A80CEA9613DC86D5A3E065520505AAFE
> gov.                    86400   IN      DS      7698 8 2 6BC949E638442EAD0BDAF0935763C8D003760384FF15EBBD5CE86BB5 559561F0
> gov.                    86400   IN      RRSIG   DS 8 1 86400 20171001050000 20170918040000 15768 . TwWja3x0St/rN8/hvlzI88QouBcsarUYFdo1w73NROAmztwC+I24SyIg /7zygGfvtZtaD4m/ebnS93V0l7Kb7+cP3V/u4Icd0r2U/ub/p0aCqqw+ 4Yc449qZCI04LPSq5q6wnCEI4dK+sSH9RBoLhJ08Obol6+YfHR9zvBSG 0x1+t99i/xSICyHnh/Mcr4Q+7p7Cl+EdgwG8TQIqTOq/qi0n4oTuGixJ BTpcZB5/dhk8oJbPfBiqJDJ6uFQJ5r/kMGYRp9440HaY3BvQ7bqjOHNo QfRybJEv45KZL4mCBGt9HZLkrHqT6Wz4wKflyLlr7JIS7eDzNlraMcqF D9wTaA==
> ;; Received 671 bytes from 193.0.14.129#53(k.root-servers.net) in 64 ms
>
> noaa.gov.               86400   IN      NS      ns-e.noaa.gov.
> noaa.gov.               86400   IN      NS      ns-mw.noaa.gov.
> noaa.gov.               86400   IN      NS      ns-nw.noaa.gov.
> noaa.gov.               3600    IN      DS      13774 5 1 4823D2F9C36F98D586ECCD779731F813218BD875
> noaa.gov.               3600    IN      DS      13774 5 2 C0500C34A55DC61290B397E995A618337594694117A4A667FD3CEF27 EA23AC63
> noaa.gov.               3600    IN      RRSIG   DS 8 2 3600 20170925101007 20170918101007 21428 gov. UUOtQnMJgAZQAPS0J259CtXri0WyuDnJsdA5Glqt7FUAnvOFXNCEO8K6 0Kpyp/JHSM6hfeWKoAW3P0IaEeY+nYm91jdZ1Z214sWpiGmjvtE46KV4 oVwvwnhyMjqI6gIZ9tTmm67iKz5E4UF524d/liZL9RMqSoy5uL94VUSm tSs=
> ;; Received 483 bytes from 69.36.157.30#53(a.gov-servers.net) in 49 ms
>
> ;; connection timed out; no servers could be reached
>
>
>
>
> -----Original Message-----
> From: bind-users [mailto:bind-users-bounces at lists.isc.org] On Behalf Of John Miller
> Sent: September 18, 2017 11:03 AM
> Cc: bind-users at lists.isc.org
> Subject: Re: NOAA.GOV domain not working
>
> Hi Ricky,
>
> Try running a "dig +trace www.nhc.noaa.gov," then query each record in the chain and see which one's slow to respond.  I don't see anything crazy in your named.conf.  Something you didn't mention: does clearing cache make a difference?
>
> John
> --
> John Miller
> Systems Engineer
> Brandeis University
> johnmill at brandeis.edu
>
>
> On Mon, Sep 18, 2017 at 8:03 AM, Levesque, Ricky (SNB)
> <ricky.levesque at snb.ca> wrote:
>> Good day,
>>
>> I’ve been having an interesting issue with BIND and wondering if anyone has
>> had this before or knows how to fix it.
>>
>>
>>
>> The issue is,
>>
>> I have 2 recursive/caching DNS servers running BIND
>> 9.9.4-RedHat-9.9.4-51.el7, which are slow to query for this particular
>> domain.
>>
>> Noaa.gov (as well as its sub domains. Specifically – www.nhc.noaa.gov )
>>
>> By slow I mean, it takes approximately 3500ms to query while most other
>> domains take less than 100ms to query.
>>
>> What’s worst, the domains (noaa.gov) becomes unqueriable after a few hours
>> or a day and I need to clear the DNS servers cache to allow it to work
>> again.
>>
>>
>>
>> The domains have very very low TTL’s (30s) and use DNSsec
>>
>>
>>
>> Error:
>>
>> ##dig www.nhc.noaa.gov
>>
>> ;; Got answer:
>>
>> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52364
>>
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 12, AUTHORITY: 3, ADDITIONAL: 7
>>
>>
>>
>> ;; OPT PSEUDOSECTION:
>>
>> ; EDNS: version: 0, flags:; udp: 4096
>>
>> ;; QUESTION SECTION:
>>
>> ;www.nhc.noaa.gov.              IN      A
>>
>>
>>
>>
>>
>> Fixes I have attempted so far:
>>
>> Reboot servers (2 centos servers running on vmware)
>>
>> Update system
>>
>> Try a default config file
>>
>> Updated vmware tools
>>
>> Clear DNS cache (temporary fix)
>>
>> Checked firewall for abnormal data
>>
>> Updated root hints
>>
>>
>>
>> Config:
>>
>>
>>
>> acl internal {
>>
>>         *removed*;
>>
>>        localhost;
>>
>>         };
>>
>>
>>
>> options {
>>
>>         listen-on port 53 { *removed*;
>>
>>                             127.0.0.1;
>>
>> ;
>>
>>                            };
>>
>>         listen-on-v6 port 53 { none;
>>
>>                                #::1;
>>
>>                               };
>>
>>         directory       "/var/named";
>>
>>         dump-file       "/var/named/data/cache_dump.db";
>>
>>         statistics-file "/var/named/data/named_stats.txt";
>>
>>         memstatistics-file "/var/named/data/named_mem_stats.txt";
>>
>>
>>
>>         dnssec-enable no;
>>
>>         dnssec-validation no;
>>
>>         dnssec-lookaside auto;
>>
>>
>>
>> // Conform to RFC1035
>>
>>     auth-nxdomain no;
>>
>>
>>
>> // Allowed Port Ranges
>>
>>     use-v4-udp-ports { range 32768 65535; };
>>
>>     use-v6-udp-ports { range 32768 65535; };
>>
>>     recursive-clients 15000;
>>
>>     server-id none;
>>
>>     version none;
>>
>>     interface-interval 0;
>>
>>     allow-query { internal;
>>
>>                   };
>>
>>       allow-recursion { internal;
>>
>>                       };
>>
>>      max-ncache-ttl 3600;
>>
>>      allow-query-cache { internal;
>>
>>                         };
>>
>>         };
>>
>>
>>
>> logging {
>>
>>         channel default_debug {
>>
>>                   syslog local4;
>>
>>                   severity debug;
>>
>>         };
>>
>> };
>>
> _______________________________________________
> Please visit https://lists.isc.org/mailman/listinfo/bind-users to unsubscribe from this list
>
> bind-users mailing list
> bind-users at lists.isc.org
> https://lists.isc.org/mailman/listinfo/bind-users

-- 
John Miller
Systems Engineer
Brandeis University
johnmill at brandeis.edu
(781) 736-4619