<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman,new york,times,serif;font-size:12pt"><div>Actually, they have dozens scattered around the planet <br>(they happen to have a local headquarters that I've visited),<br>so there are always support folks working in their local daylight. :-)<br><br>Len<br></div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> John D. Vo <jvo@eagle.net><br><b><span style="font-weight: bold;">To:</span></b> Steve Lancaster <stevelan@cesa.opbu.xerox.com><br><b><span style="font-weight: bold;">Cc:</span></b> bind-users@lists.isc.org; Eric C. Davis <eric@mail.rockefeller.edu><br><b><span style="font-weight: bold;">Sent:</span></b>
Wednesday, March 25, 2009 9:55:44 AM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: DNS Appliance<br></font><br>
Or they only have one or two support engineers..hmmmm :)<br>
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Steve Lancaster wrote:
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<pre>[In a message on Wed, 25 Mar 2009 11:45:47 EDT,<br> ""Eric C. Davis"" wrote:]<br> </pre>
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<pre>Infoblox user: Love them. Support is fantastic. I can name actual <br>support engineers. <br> </pre>
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<pre>Is the fact that you can name support engineers a good thing or are you<br>spending too much time talking to them? :-)<br><br>Steve Lancaster<br><br> </pre>
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<pre class="moz-signature">-- <br>----<br><br>Best Regards,<br><br>John D. Vo<br>Eagle Teleconferencing Services, Inc.<br>Network-System Administrator<br><a rel="nofollow" class="moz-txt-link-abbreviated" ymailto="mailto:jvo@eagle.net" target="_blank" href="mailto:jvo@eagle.net">jvo@eagle.net</a>
Office: (212) 200-2000 Ext. 105
Cell: (212) 200-3016
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