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<div class="moz-cite-prefix">Don't confuse dig +trace with what is
happening or not at your name server. When trace is enabled, dig
performs the queries needed itself from the location the dig is
run. So, in other words, if your system is not allowed to send or
receive DNS packets, then you'll never be able to perform a
resolution and you will get the error noted below. Any and all
recursion performed by name servers on your behalf will mean
different behaviour vs a +trace.<br>
<br>
To correctly determine where the resolution is failing, the dig
needs to be run from the outside (closest to the internet)
inward. Do not bother using +trace when your system is not by
default performing the entire resolution. When you find the
system which is failing to resolve the name, then you know it is a
problem w/ that system and it's next step towards the internet.<br>
<br>
-- John<br>
<br>
<br>
On 7/23/2013 12:35 PM, Shawn Bakhtiar wrote:<br>
</div>
<blockquote cite="mid:BLU172-W330409F01B77F34FFAC510C46F0@phx.gbl"
type="cite">
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<div dir="ltr">Do you run your name servers from behind a
firewall, or is your firewall (iptables) turned on?<br>
<br>
We run our name servers from behind a firewall, my network
computers give the same problem when I run <font
style="font-size: 10pt;" size="2" color="navy" face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">dig
+trace <a moz-do-not-send="true" class="c_nobdr t_prs"
href="http://www.fransiplus.com/" target="_blank">www.fransiplus.com</a></span></font><br>
<br>
The only place I can run the dig +trace <a
moz-do-not-send="true" href="www.fransiplus.com"
target="_blank">www.fransiplus.com</a> without failing is on
the external authoritative servers. <br>
<br>
There is a good explanation of what this fails here:<br>
<a moz-do-not-send="true"
href="https://otrs.menandmice.com/otrs/public.pl?Action=PublicFAQZoom;CategoryID=21;ItemID=75"
target="_blank">https://otrs.menandmice.com/otrs/public.pl?Action=PublicFAQZoom;CategoryID=21;ItemID=75</a><br>
<br>
But I think this is a different problem, than not being able to
resolve the <font style="font-size: 10pt;" size="2"
color="navy" face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"><a
moz-do-not-send="true" class="c_nobdr t_prs"
href="http://www.fransiplus.com/" target="_blank">fransiplus.com</a>
<font style="font-size: 12pt;" size="3">from your PC</font></span></font><br>
<br>
<br>
<br>
<div>
<hr id="stopSpelling">From: <a class="moz-txt-link-abbreviated" href="mailto:mejaz@cyberia.net.sa">mejaz@cyberia.net.sa</a><br>
To: <a class="moz-txt-link-abbreviated" href="mailto:sjcarr@gmail.com">sjcarr@gmail.com</a><br>
Subject: RE: resolving-problem<br>
Date: Tue, 23 Jul 2013 11:36:46 +0300<br>
CC: <a class="moz-txt-link-abbreviated" href="mailto:bind-users@lists.isc.org">bind-users@lists.isc.org</a><br>
<br>
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<p class="ecxMsoNormal"><font size="2" color="navy"
face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;color:navy;">Thank
you so much for your email and
support, </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;color:navy;">Pls,
See, the dig + trace output when
use ns1.nesma.net.sa, at the end it say connection
timedout. so please can
you to find out the problem is from where???</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">[root@ns1
~]# dig +trace <a moz-do-not-send="true"
href="http://www.fransiplus.com/" target="_blank">www.fransiplus.com</a>,
…</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">;
<<>> DiG
9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.4
<<>> +trace
<a class="moz-txt-link-abbreviated" href="http://www.fransiplus.com">www.fransiplus.com</a></span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">;;
global options: +cmd</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS j.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS c.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS a.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS e.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS f.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS k.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS g.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS l.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS i.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS d.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS m.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN NS
b.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">.
504930 IN
NS h.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">;;
Received 512 bytes from
212.119.64.2#53(212.119.64.2) in 5388 ms</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS m.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS c.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS i.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS a.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS l.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS g.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS d.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS k.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS f.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS b.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS e.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN
NS h.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">com.
172800 IN NS
j.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">;;
Received 508 bytes from
192.33.4.12#53(192.33.4.12) in 1789 ms</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">fransiplus.com.
172800 IN
NS ns1.alfransi.com.sa.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">fransiplus.com.
172800 IN
NS ns2.alfransi.com.sa.</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">;;
Received 87 bytes from
192.5.6.30#53(192.5.6.30) in 202 ms</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="5" color="red"
face="Calibri"><span
style="font-size:18.0pt;font-family:Calibri;color:red;">;;
connection timed out; no servers could
be reached</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;">Ejaz
</span></font></p>
<p class="ecxMsoNormal"><font size="2" color="navy"
face="Arial"><span
style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<div>
<div class="ecxMsoNormal" style="text-align:center;"
align="center"><font size="3" face="Times New Roman"><span
style="font-size:12.0pt;">
<hr tabindex="-1" size="2" width="100%"
align="center">
</span></font></div>
<p class="ecxMsoNormal"><b><font size="2" face="Tahoma"><span
style="font-size:10.0pt;font-family:Tahoma;font-weight:bold;">From:</span></font></b><font
size="2" face="Tahoma"><span
style="font-size:10.0pt;font-family:Tahoma;"> Steven
Carr
[<a class="moz-txt-link-freetext" href="mailto:sjcarr@gmail.com">mailto:sjcarr@gmail.com</a>] <br>
<b><span style="font-weight:bold;">Sent:</span></b>
Sunday, July 21, 2013 3:09
PM<br>
<b><span style="font-weight:bold;">To:</span></b>
Ejaz<br>
<b><span style="font-weight:bold;">Cc:</span></b>
Bind users<br>
<b><span style="font-weight:bold;">Subject:</span></b>
Re: resolving-problem</span></font></p>
</div>
<p class="ecxMsoNormal"><font size="3" face="Times New
Roman"><span style="font-size:12.0pt;"> </span></font></p>
<div>
<p class="ecxMsoNormal"><font size="3" face="Times New
Roman"><span style="font-size:12.0pt;">So the logs
would seem to indicate that the server responded to
your
PC, the only way you can see exactly what happened
with that response is with
traffic captures on the name server and your PC. </span></font></p>
</div>
<div>
<p class="ecxMsoNormal"><font size="3" face="Times New
Roman"><span style="font-size:12.0pt;"> </span></font></p>
</div>
<div>
<p class="ecxMsoNormal"><font size="3" face="Times New
Roman"><span style="font-size:12.0pt;">Steve</span></font></p>
</div>
<div>
<p class="ecxMsoNormal"><font size="3" face="Times New
Roman"><span style="font-size:12.0pt;"> </span></font></p>
</div>
<div>
<p class="ecxMsoNormal"><font size="3" face="Times New
Roman"><span style="font-size:12.0pt;"> </span></font></p>
</div>
<div>
<p class="ecxMsoNormal" style=""><font size="3"
face="Times New Roman"><span style="font-size:12.0pt;"><br>
On 21 Jul 2013, at 12:52, "Ejaz" <<a
moz-do-not-send="true"
href="mailto:mejaz@cyberia.net.sa">mejaz@cyberia.net.sa</a>>
wrote:</span></font></p>
</div>
<div>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">I can
resolve yahoo and here the snippet of logs, </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<div>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013
14:46:11.119 queries: info: client
212.119.65.13#2007: query:
yahoo.com.cyberia.net.sa IN A + (212.71.32.19)</span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013
14:46:11.122 queries: info: client
212.119.65.13#2008: query: <a
moz-do-not-send="true" href="http://yahoo.com"
target="_blank">yahoo.com</a> IN A +
(212.71.32.19)</span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">But,
Where as </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">I
can’t resolve fransiplus, here is the logs. </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013
14:46:19.135 queries: info: client
212.119.65.13#2009: query:
fransiplus.com.cyberia.net.sa IN A +
(212.71.32.19)</span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013
14:46:19.138 queries: info: client
212.119.65.13#2010: query: <a
moz-do-not-send="true"
href="http://fransiplus.com" target="_blank">fransiplus.com</a>
IN A + (212.71.32.19) </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">I
didin’t see any difference. </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font size="2" face="Calibri"><span
style="font-size:11.0pt;font-family:Calibri;">Ejaz</span></font></p>
</div>
</div>
</div>
<br>
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