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<body class='hmmessage'><div dir='ltr'>Do you run your name servers from behind a firewall, or is your firewall (iptables) turned on?<br><br>We run our name servers from behind a firewall, my network computers give the same problem when I run <font style="font-size: 10pt;" color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">dig +trace <a class="c_nobdr t_prs" href="http://www.fransiplus.com/" target="_blank">www.fransiplus.com</a></span></font><br><br>The only place I can run the dig +trace <a href="www.fransiplus.com" target="_blank">www.fransiplus.com</a> without failing is on the external authoritative servers. <br><br>There is a good explanation of what this fails here:<br><a href="https://otrs.menandmice.com/otrs/public.pl?Action=PublicFAQZoom;CategoryID=21;ItemID=75" target="_blank">https://otrs.menandmice.com/otrs/public.pl?Action=PublicFAQZoom;CategoryID=21;ItemID=75</a><br><br>But I think this is a different problem, than not being able to resolve the <font style="font-size: 10pt;" color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"><a class="c_nobdr t_prs" href="http://www.fransiplus.com/" target="_blank">fransiplus.com</a> <font style="font-size: 12pt;" size="3">from your PC</font></span></font><br><br><br><br><div><hr id="stopSpelling">From: mejaz@cyberia.net.sa<br>To: sjcarr@gmail.com<br>Subject: RE: resolving-problem<br>Date: Tue, 23 Jul 2013 11:36:46 +0300<br>CC: bind-users@lists.isc.org<br><br>
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<p class="ecxMsoNormal"><font color="navy" face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;color:navy;">Thank you so much for your email and
support, </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;color:navy;">Pls, See, the dig + trace output when
use ns1.nesma.net.sa, at the end it say connection timedout. so please can
you to find out the problem is from where???</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">[root@ns1 ~]# dig +trace <a href="http://www.fransiplus.com/" target="_blank">www.fransiplus.com</a>, …</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">; <<>> DiG
9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.4 <<>> +trace
www.fransiplus.com</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">;; global options: +cmd</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS j.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS c.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS a.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS e.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS f.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS k.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS g.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS l.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS i.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS d.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS m.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN NS
b.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">. 504930 IN
NS h.root-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">;; Received 512 bytes from
212.119.64.2#53(212.119.64.2) in 5388 ms</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS m.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS c.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS i.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS a.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS l.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS g.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS d.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS k.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS f.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS b.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS e.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN
NS h.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">com. 172800 IN NS
j.gtld-servers.net.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">;; Received 508 bytes from
192.33.4.12#53(192.33.4.12) in 1789 ms</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">fransiplus.com. 172800 IN
NS ns1.alfransi.com.sa.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">fransiplus.com. 172800 IN
NS ns2.alfransi.com.sa.</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">;; Received 87 bytes from
192.5.6.30#53(192.5.6.30) in 202 ms</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="red" face="Calibri" size="5"><span style="font-size:18.0pt;font-family:Calibri;color:red;">;; connection timed out; no servers could
be reached</span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;">Ejaz </span></font></p>
<p class="ecxMsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size:10.0pt;font-family:Arial;color:navy;"> </span></font></p>
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<p class="ecxMsoNormal"><b><font face="Tahoma" size="2"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size:10.0pt;font-family:Tahoma;"> Steven Carr
[mailto:sjcarr@gmail.com] <br>
<b><span style="font-weight:bold;">Sent:</span></b> Sunday, July 21, 2013 3:09
PM<br>
<b><span style="font-weight:bold;">To:</span></b> Ejaz<br>
<b><span style="font-weight:bold;">Cc:</span></b> Bind users<br>
<b><span style="font-weight:bold;">Subject:</span></b> Re: resolving-problem</span></font></p>
</div>
<p class="ecxMsoNormal"><font face="Times New Roman" size="3"><span style="font-size:12.0pt;"> </span></font></p>
<div>
<p class="ecxMsoNormal"><font face="Times New Roman" size="3"><span style="font-size:12.0pt;">So the logs would seem to indicate that the server responded to your
PC, the only way you can see exactly what happened with that response is with
traffic captures on the name server and your PC. </span></font></p>
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<p class="ecxMsoNormal"><font face="Times New Roman" size="3"><span style="font-size:12.0pt;"> </span></font></p>
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<p class="ecxMsoNormal"><font face="Times New Roman" size="3"><span style="font-size:12.0pt;">Steve</span></font></p>
</div>
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<p class="ecxMsoNormal"><font face="Times New Roman" size="3"><span style="font-size:12.0pt;"> </span></font></p>
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<p class="ecxMsoNormal"><font face="Times New Roman" size="3"><span style="font-size:12.0pt;"> </span></font></p>
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<p class="ecxMsoNormal" style=""><font face="Times New Roman" size="3"><span style="font-size:12.0pt;"><br>
On 21 Jul 2013, at 12:52, "Ejaz" <<a href="mailto:mejaz@cyberia.net.sa">mejaz@cyberia.net.sa</a>> wrote:</span></font></p>
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<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">I can resolve yahoo and here the snippet of logs, </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<div>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013 14:46:11.119 queries: info: client
212.119.65.13#2007: query: yahoo.com.cyberia.net.sa IN A + (212.71.32.19)</span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013 14:46:11.122 queries: info: client
212.119.65.13#2008: query: <a href="http://yahoo.com" target="_blank">yahoo.com</a> IN A +
(212.71.32.19)</span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">But, Where as </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">I can’t resolve fransiplus, here is the logs. </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013 14:46:19.135 queries: info: client
212.119.65.13#2009: query: fransiplus.com.cyberia.net.sa IN A + (212.71.32.19)</span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">21-Jul-2013 14:46:19.138 queries: info: client
212.119.65.13#2010: query: <a href="http://fransiplus.com" target="_blank">fransiplus.com</a>
IN A + (212.71.32.19) </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">I didin’t see any difference. </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;"> </span></font></p>
<p class="ecxMsoNormal"><font face="Calibri" size="2"><span style="font-size:11.0pt;font-family:Calibri;">Ejaz</span></font></p>
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