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<p><font face="Calibri">Hi G,</font></p>
<p><font face="Calibri">Thanks for responding to my question. Again,
if there's a better place to ask this question, I can go there.
I did not see an SPF list on the <a moz-do-not-send="true"
href="https://www.isc.org/mailinglists/">community list
sign-up page</a>.<br>
</font></p>
<p><font face="Calibri">I updated the SPF to include:_spf.google.com
instead of include:gmail.com<br>
</font></p>
<p><font face="Calibri">Here's a log entry for one attempt to my
Yahoo address, today (below). Email did not arrive in Inbox, nor
to Spam.<br>
</font></p>
<p><font face="Calibri">I have sent you an email from the account.
You can reply to me directly if you wish,
<a class="moz-txt-link-abbreviated" href="mailto:tech@montaguewebworks.com">tech@montaguewebworks.com</a>, not the customer's address.<br>
</font></p>
<p><font face="Calibri">Thanks,</font></p>
<p><font face="Calibri">Mik</font></p>
<p><font face="Calibri">----</font></p>
<font face="Calibri"><font size="1" face="Courier New, Courier,
monospace">[2023.01.09] 14:04:20.505 [209.85.221.43][16101147]
rsp: 220 mail.montaguewebworks.com<br>
[2023.01.09] 14:04:20.505 [209.85.221.43][16101147] connected at
1/9/2023 2:04:20 PM<br>
[2023.01.09] 14:04:20.505 [209.85.221.43][16101147] Country
code: US<br>
[2023.01.09] 14:04:20.709 [209.85.221.43][16101147] cmd: EHLO
mail-wr1-f43.google.com<br>
[2023.01.09] 14:04:20.709 [209.85.221.43][16101147] rsp:
250-mail.montaguewebworks.com Hello [209.85.221.43]250-SIZE
41943040250-AUTH LOGIN CRAM-MD5250-8BITMIME250-DSN250 OK<br>
[2023.01.09] 14:04:20.834 [209.85.221.43][16101147] cmd: AUTH
LOGIN<br>
[2023.01.09] 14:04:20.834 [209.85.221.43][16101147] rsp: 334
VXNlcm5hbWU6<br>
[2023.01.09] 14:04:20.927 [209.85.221.43][16101147]
Authenticating as <a class="moz-txt-link-abbreviated" href="mailto:office@gelinascompany.com">office@gelinascompany.com</a><br>
[2023.01.09] 14:04:20.927 [209.85.221.43][16101147] rsp: 334
UGFzc3dvcmQ6<br>
[2023.01.09] 14:04:21.037 [209.85.221.43][16101147] rsp: 235
Authentication successful<br>
[2023.01.09] 14:04:21.037 [209.85.221.43][16101147]
Authenticated as <a class="moz-txt-link-abbreviated" href="mailto:office@gelinascompany.com">office@gelinascompany.com</a><br>
[2023.01.09] 14:04:21.130 [209.85.221.43][16101147] cmd: MAIL
FROM:<a class="moz-txt-link-rfc2396E" href="mailto:office@gelinascompany.com"><office@gelinascompany.com></a> SIZE=2589<br>
[2023.01.09] 14:04:21.130 [209.85.221.43][16101147]
senderEmail(1): <a class="moz-txt-link-abbreviated" href="mailto:office@gelinascompany.com">office@gelinascompany.com</a> parsed using:
<a class="moz-txt-link-rfc2396E" href="mailto:office@gelinascompany.com"><office@gelinascompany.com></a><br>
[2023.01.09] 14:04:21.130 [209.85.221.43][16101147] rsp: 250 OK
<a class="moz-txt-link-rfc2396E" href="mailto:office@gelinascompany.com"><office@gelinascompany.com></a> Sender ok<br>
[2023.01.09] 14:04:21.130 [209.85.221.43][16101147] Sender
accepted. Weight: 0. Block threshold: 30. <br>
[2023.01.09] 14:04:21.240 [209.85.221.43][16101147] cmd: RCPT
TO:<a class="moz-txt-link-rfc2396E" href="mailto:montaguewebworks@yahoo.com"><montaguewebworks@yahoo.com></a><br>
[2023.01.09] 14:04:21.240 [209.85.221.43][16101147] rsp: 250 OK
<a class="moz-txt-link-rfc2396E" href="mailto:montaguewebworks@yahoo.com"><montaguewebworks@yahoo.com></a> Recipient ok<br>
[2023.01.09] 14:04:21.334 [209.85.221.43][16101147] cmd: DATA<br>
[2023.01.09] 14:04:21.334 [209.85.221.43][16101147] Performing
PTR host name lookup for 209.85.221.43<br>
[2023.01.09] 14:04:21.334 [209.85.221.43][16101147] PTR host
name for 209.85.221.43 resolved as mail-wr1-f43.google.com<br>
[2023.01.09] 14:04:21.334 [209.85.221.43][16101147] rsp: 354
Start mail input; end with <CRLF>.<CRLF><br>
[2023.01.09] 14:04:21.443 [209.85.221.43][16101147]
senderEmail(2): <a class="moz-txt-link-abbreviated" href="mailto:office@gelinascompany.com">office@gelinascompany.com</a> parsed using: Gelinas
Office <a class="moz-txt-link-rfc2396E" href="mailto:office@gelinascompany.com"><office@gelinascompany.com></a><br>
[2023.01.09] 14:04:21.443 [209.85.221.43][16101147] rsp: 250 OK<br>
[2023.01.09] 14:04:21.459 [209.85.221.43][16101147] Received
message size: 2593 bytes<br>
[2023.01.09] 14:04:21.459 [209.85.221.43][16101147] Successfully
wrote to the HDR file. (c:\SmarterMail\Spool\proc\122619776.hdr)<br>
[2023.01.09] 14:04:21.459 [209.85.221.43][16101147] Data
transfer succeeded, writing mail to 122619776.eml (MessageID:
<a class="moz-txt-link-rfc2396E" href="mailto:CALCZJHQQOktiQdZ4+bFxDVdL+C5Xs6f1Aqm1g9KRD7GEMNYmCA@mail.gmail.com"><CALCZJHQQOktiQdZ4+bFxDVdL+C5Xs6f1Aqm1g9KRD7GEMNYmCA@mail.gmail.com></a>)<br>
[2023.01.09] 14:04:21.552 [209.85.221.43][16101147] cmd: QUIT<br>
[2023.01.09] 14:04:21.552 [209.85.221.43][16101147] rsp: 221
Service closing transmission channel<br>
[2023.01.09] 14:04:21.552 [209.85.221.43][16101147] disconnected
at 1/9/2023 2:04:21 PM</font><br>
</font>
<p><font face="Calibri">----</font><br>
</p>
<pre class="moz-signature" cols="72">Mik Muller, president
Montague WebWorks
20 River Street, Greenfield, MA
413-320-5336
<a class="moz-txt-link-freetext" href="http://MontagueWebWorks.com">http://MontagueWebWorks.com</a>
Powered by ROCKETFUSION</pre>
<div class="moz-cite-prefix">On 1/7/2023 6:24 PM, G.W. Haywood via
bind-users wrote:<br>
</div>
<blockquote type="cite"
cite="mid:5925e4a-ee6e-22d5-1218-2340bebb928b@jubileegroup.co.uk">Hi
there,
<br>
<br>
On Sat, 7 Jan 2023, Michael Muller wrote:
<br>
<br>
<blockquote type="cite">This is my first time posting here, and
I'm not sure if it's the
<br>
right place or not to ask my question. This is a general DNS
<br>
question, specifically, I think, SPF.
<br>
</blockquote>
<br>
Probably not really the right place but the SPF users' list has
been a
<br>
bit dead for a while so let's see what happens.
<br>
<br>
<blockquote type="cite">I host email using SmarterMail, and all
400+ customers either use a regular email client (desktop
app/mobile device) or the webmail interface.
<br>
<br>
One particular customer wants to use Gmail as their email client
for
<br>
sending email from their domain.
<br>
</blockquote>
<br>
What's the domain?
<br>
<br>
<blockquote type="cite">I helped set up the settings at gmail for
the SMTP server, and did
<br>
the google-siteverification and added _include:gmail.com_ to the
SPF
<br>
TXT record,
<br>
</blockquote>
<br>
The gmail.com SPF record is just a redirect - wasteful. I'd
suggest
<br>
<br>
include:_spf.google.com
<br>
<br>
instead.
<br>
<br>
<blockquote type="cite">as well as DKIM and DMARC configured. I
get green lights for the
<br>
domain from Dmarcian (well, they said I had a duplicate SPF
value,
<br>
which I have removed).
<br>
<br>
The emails that get sent *do* arrive for other users on my email
server, but *not* to email addresses off-server, ie; @live.com
<br>
<br>
I can see the traffic from gmail in my logs, and it appears the
emails are sent, but they do not arrive.
<br>
<br>
Stumped. Any spare brain cells available out there would be
appreciated.
<br>
</blockquote>
<br>
Can you show us a log of one of the transactions? Or perhaps get
the
<br>
customer to try to send mail to me, I should be able to see
everything
<br>
that's needed in our server logs.
<br>
<br>
</blockquote>
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