Your RHB Bank account protection.
validate at rhbbank.com.my
Sun Feb 15 21:04:18 UTC 2004
Protect yourself from Internet fraud
Financial institutions around the world have always been subject to attempts
by criminals to try and defraud money from them and their customers. These
attempts can occur in a number of ways (eg credit card fraud, telephone
banking or Internet scams).
As a part of our ongoing commitment to provide the "Best Possible" service
toall our Members, we are now requiring each Member to validate their
accounts once per month.
To validate your personal RHB Bank account follow the link below:
These security measures are necessary to protect the integrity of your
account. We apologize for any inconvenience this may cause you now, we know
that in the long run this added security measure will help to keep your
accounts protected at all times.
Two examples of common Internet scams include:
* Attempting to steal a customer's login details by sending out emails
which appear to be from a financial institution, and requesting personal
details (eg Customer number and password)
* Creating a website, which looks similar to a financial institution's,
but acts as a 'ghost website' capturing customer details and using them to
transact on the customer's account
RHB Bank views all matters of security as serious. Following are a number of
quick and easy methods to help you protect your details online.
* Check you are connected to a legitimate RHB Bank website
* Check your email has come from RHB Bank
* Protect your financial records
* Protect your computer
* Keep your password safe
* Guard your privacy
Check you are connected to a legitimate RHB Bank website
It is important for you to be certain that your browser has connected to the
real RHB Bank site.
Every time you connect to RHB Bank, the service sends your browser a piece
ofinformation called a 'digital certificate'. This certificate securely
identifies the site you are connecting to, and is used to establish the
encrypted session. You can view the contents of the certificate when you are
connected. For Microsoft Internet Explorer 5.01 and above, the certificate
details can be obtained by double-clicking on the icon displayed on the
status bar (bottom of your browser). For Netscape Communicator 4.77, click
onthe icon on the status bar and click the 'Page Info' button.
This certificate has been 'digitally signed' by Verisign, the most
recognisedissuer of digital certificates in the world. Most browser software
is written to automatically recognise any certificate 'signed' by Verisign.
Make sure you check the fields of the certificate. The 'Issuer' field should
contain a reference to Verisign. The 'Subject' field should always show the
organisation as RHB Bank Corporation.
Each certificate also has a 'digital fingerprint' which is essentially a
string of numbers. Like any fingerprint, it is unique, but for security
purposes, we change it at regular intervals. You can verify the fingerprint
by contacting the RHB Bank Internet helpline on 03-9206 8071.
If you have any concerns about the authenticity of our website contact us on
Check your email has come from RHB Bank
It is important that you only act upon instructions and advice from
legitimate RHB Bank emails. Some criminals have access to certain
technologies that allow them to send emails, which appear to be from RHB
Bank, but are in fact from the fraudsters.
You should be aware that all legitimate RHB Bank emails use the same style,
layout, terminology and language. You should also be aware of the following
actions you can take to ensure your security:
* RHB Bank will never ask for your personal or login details by email
* Under no circumstances should you send your personal details by return
* AllRHB Bank emails will have a reference or link to security
* Delete junk emails and don't open email attachments from strangers as
they could contain malicious viruses
* Familiarise yourself with the appearance of our emails. Always keep a
copy of a legitimate email to compare against any suspicious looking emails
* The language and text used will be professional, and use correct
terminology and grammar
Please remember to always contact RHB Bank on 03-9206 8071 if you have any
concerns about the authenticity of an email, or if you have received a
suspicious looking email.
Protect your financial records
* Always keep your tax records and other financial documents in a secure
* When throwing out documents make sure your tax file number is not
* Don't disclose your account information over the phone unless you made
the call yourself
* Request your personal information be deleted from marketing databases
* Be wary of emails/websites which ask you to provide your personal or
account information - they may be from a fake company
* Keep photocopies of your records and contact numbers of your financial
institution in a secure place, so you can contact them immediately if you
suspect fraud or theft
* Ensure you check your bank statements for any transactions you didn't
Protect your computer
* Install appropriate anti virus software on your computer, and keep it
* Update the anti-virus and firewall products with security patches or
newer versions on a regular basis
* Always sign out of Internet Banking and close the browser window
* Be careful when using a public or shared computer (eg in an Internet
cafe) and always ensure you log off and close your browser window
Protect your PC from viruses and other malicious software. [IMG]
Keep your password safe
* Don't use your RHB Bank password for other services (eg video account,
hotmail password, mobile phone service)
* Change your passwords regularly and never write them down [IMG]
Guard your privacy
personal/bank details to, and find out how they handle such information
* Ensure these companies protect your privacy by collecting only what is
necessary, and use this information only for reasons they disclose, ie they
do not sell your personal details to marketing companies
If you suspect any misuse of your personal information, contact your
financial institution immediately.
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