Enterprise Help Desk at an SMB price!

Stephen Pech spech at alianza.com
Thu Oct 9 02:22:23 UTC 2008


assets • monitoring • community • inventory • security • patch
• helpdesk • Web remote 
[http://gw.vtrenz.net/?P6NSO6BT8K:VYHOK5KD2D=ssID:139370123,email:rhalversen@triactive.com]

 What is a fully integrated Help Desk?

Most end users have an asset assigned to them. When they open a service
desk request, wouldn't it be great to have their asset associated to that
help desk ticket and have the ticket pre-populated with all the asset
details automatically (all software installed, hardware details, patches
installed, etc.)? Well not only do we give you that, but we give you
single-click access from within the ticket to all the missing critical
patches, complete HW/SW change history (what the user installed and removed
but forgot to tell you), system monitoring info, remote controlling the
asset, and more! Add in our workflow, knowledgebase, approvals, incidents,
tasks, escalations, community, etc. and you've got TriActive's Help Desk
Suite - that is sweet! What's even sweeter is our price - as little as
$1.35 per nod e each month!? Gotta love SaaS! 

- Check our PC Security Assessment study of 450+ companies
([http://gw.vtrenz.net/?P6NSO6BT8K:XS0820TXAF=ssID:139370123,email:rhalversen@triactive.com]
View the Study)
  
- Are you ready for
Vista
? Click
[http://gw.vtrenz.net/?P6NSO6BT8K:YKAT6MNYG3=ssID:139370123,email:rhalversen@triactive.com]
here to see how you stack up against 500 other companies. 
	

[http://gw.vtrenz.net/?P6NSO6BT8K:SS78RG78F3=ssID:139370123,email:rhalversen@triactive.com]

	
"Triactive is an excellent solution for the overpriced, cumbersome and
difficult to maintain Remedies or Heat's of this market place. Overall,
Triactive is an outstanding solution and has made our IT Organization more
efficient at processing requests."
 

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