Top 5 VoIP Decision Guides

[TEC - Executive Guides]

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Top 5 VoIP Decision Guides

Executive Guides
February 2011

Make the right decision on VoIP for your business

SMB Phone Systems Buyer's Guide
Focus Research
If you are a small to medium business (SMB) looking to purchase a 
business phone system, you've no doubt discovered that buying one is 
not easy. You must quickly identify your specific needs before you 
contact vendors and compare phone system options. To make an informed 
decision about which phone system is right for your company, you 
should understand four crucial aspects, from product requirements 
to cost considerations.

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http://c.technologyevaluation.com/indexNew.asp?cl=1&uid=2860622&e=inn-bugs@isc.org&tecnlid=3693&i=12555

Phone Systems Market Primer
Focus Research
Despite a voice communication system's critical role in an enterprise, 
many people aren't aware of the myriad available options and recent 
developments in the voice communication market. This primer provides 
insight into this market for potential buyers, decision makers and 
other stakeholders. It covers key aspects of business phone systems 
that you should understand before you decide to purchase. 

Download 
http://c.technologyevaluation.com/indexNew.asp?cl=1&uid=2860622&e=inn-bugs@isc.org&tecnlid=3693&i=12556

Hosted VoIP Buyers Guide
CompareBusinessProducts
If you're looking for ways to trim costs at your business, you might 
want to consider opting for a hosted voice over Internet protocol 
(VoIP), or virtual private branch exchange (PBX) phone system. In 
a hosted setup, the system is provided and managed by an outside 
service. Learn how hosted services can give your small business 
the veneer of a big company with a sophisticated and comprehensive 
telephony system.

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http://c.technologyevaluation.com/indexNew.asp?cl=1&uid=2860622&e=inn-bugs@isc.org&tecnlid=3693&i=12557

SMB Phone Systems Product Requirements Worksheet
Focus Research
Using this worksheet from Focus Research, you can evaluate your 
business phone system feature requirements in relation to how well 
vendors meet them. Score how well vendors perform the categories 
you've identified by filling in your ratings in the columns to the 
right, using a scale of one to five, with five being best. If the 
feature isn't important to your particular needs, simply leave the 
field blank.

Download 
http://c.technologyevaluation.com/indexNew.asp?cl=1&uid=2860622&e=inn-bugs@isc.org&tecnlid=3693&i=12558

Best Phone Systems for a Successful Call Center
CompareBusinessProducts
The phone system in your call center should help you achieve some 
very specific objectives, such as: increasing revenue opportunities, 
reducing costs, maximizing productivity, and improving customer 
satisfaction. This paper reviews seven leading call center phone 
systems in order to help phone system buyers make the right 
purchasing decisions on phone system features, reliability, 
scalability, and cost effectiveness.

Download 
http://c.technologyevaluation.com/indexNew.asp?cl=1&uid=2860622&e=inn-bugs@isc.org&tecnlid=3693&i=12559

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