Setting Practical KPIs (Mar 2011)

Regal Solutions mail at
Sun Feb 20 18:01:29 UTC 2011

Discover how leveraging on Cost Factors, Process Improvements,
Customer Satisfaction & Employee Development can lead to Corporate
Profitability through this 3 days dynamic program by Regal Solutions
(Asia) Sdn Bhd...

 Understanding & Setting Departmental Specific

 Key Performance Indicators (KPIs) & 

 The Balanced Scorecard (BSC)

 Using Simple Excel Templates to derive Practical and Useful KPIs
designed by Regal international Trainer, Dr Harman

 Parkroyal Hotel Kuala Lumpur, Malaysia: 16-18 March, 9am-5pm

Some of the Topics That Will Be Covered...

- Building on the Corporate Blueprint

- Why the need to measure

- Performance role of individuals within the organization

- The Area of Improvement (AOI), What adds Value

- Difference between I, PI, and KPI

- Criteria to choose a KPI, 7 Rules

- How to measure: Sample KPIs

- Harman’s Z8 Model

- SMART Objectives & the KPI Pyramid

- The Objective alignment using The OOC Theme

- Linking JD, Performance and Compensation 

- How to know what improvements are required

- Types of Balanced ScoreCards

- Sources of information for BSC

- The link between KPIs and BSC

- How to use BSC

- What is a Dynamic BSC

- Case Study on companies that have implemented BSC

- How to use Excel to create KPIs and simple BSC

- Step by step approach to setting corporate BSC

- The role of Corporate Strategies 

Fees after Early Bird & Group Discount: RM2288 per pax
Also Available as: Inhouse Program
For full details of the program call (+603-6207 1568) or send an
email to Ms Chris at chris at

To learn more about us or to Register online, visit us at <>

Regal Solutions (Asia) Sdn. Bhd.
M-3-19 Plaza Damas,
Sri Hartamas, 50480,
Kuala Lumpur, Malaysia
Tel: +(603) 6207 1568
Fax: +(603) 6207 1638
Mobile/SMS: +(6012) 360 8896 
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Thank you & have a Great Day!!

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