Setting Practical KPIs (Mar 2011)
Regal Solutions
mail at regalsolutions.net
Sun Feb 20 18:01:29 UTC 2011
Discover how leveraging on Cost Factors, Process Improvements,
Customer Satisfaction & Employee Development can lead to Corporate
Profitability through this 3 days dynamic program by Regal Solutions
(Asia) Sdn Bhd...
Understanding & Setting Departmental Specific
Key Performance Indicators (KPIs) &
The Balanced Scorecard (BSC)
Using Simple Excel Templates to derive Practical and Useful KPIs
designed by Regal international Trainer, Dr Harman
Parkroyal Hotel Kuala Lumpur, Malaysia: 16-18 March, 9am-5pm
Some of the Topics That Will Be Covered...
- Building on the Corporate Blueprint
- Why the need to measure
- Performance role of individuals within the organization
- The Area of Improvement (AOI), What adds Value
- Difference between I, PI, and KPI
- Criteria to choose a KPI, 7 Rules
- How to measure: Sample KPIs
- Harman’s Z8 Model
- SMART Objectives & the KPI Pyramid
- The Objective alignment using The OOC Theme
- Linking JD, Performance and Compensation
- How to know what improvements are required
- Types of Balanced ScoreCards
- Sources of information for BSC
- The link between KPIs and BSC
- How to use BSC
- What is a Dynamic BSC
- Case Study on companies that have implemented BSC
- How to use Excel to create KPIs and simple BSC
- Step by step approach to setting corporate BSC
- The role of Corporate Strategies
Fees after Early Bird & Group Discount: RM2288 per pax
Also Available as: Inhouse Program
For full details of the program call (+603-6207 1568) or send an
email to Ms Chris at chris at regalsolutions.net
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To learn more about us or to Register online, visit us at
www.regalsolutions.net <http://www.regalsolutions.net/>
Regal Solutions (Asia) Sdn. Bhd.
M-3-19 Plaza Damas,
Sri Hartamas, 50480,
Kuala Lumpur, Malaysia
Tel: +(603) 6207 1568
Fax: +(603) 6207 1638
Mobile/SMS: +(6012) 360 8896
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