1 Day Intro to KPIs & KRAs (26 April 2011)

Regal Updates mail at regalsolutions.net
Sun Mar 20 17:18:10 UTC 2011

Regal Solutions (Asia) Sdn Bhd presents a 1 day program on
An Introduction to Key Performance Indicators (KPIs) 
& Key Result Areas (KRAs)
Date: 26 April 2011, 9am-5 pm @ Seri Pacific Hotel, KL (formerly known as Pan Pacific Hotel, KL)
Topics Covered:

9.00am to 10.30am
-          Purpose of having KPIs
-          Benefits of Performance Management
10.30am to 10.45am Morning Tea Break
-          What is a Key Result Area (KRA)
-          Difference between KRAs and KSFs (Key Success Factors)
10.45am to 12.45 noon
-          What is an Area of Improvement (AOI)
-          How to differentiate leading and lagging measurements.
12.45noon to 1.45pm Lunch Break
1.45pm to 3.45pm
-          Linking KRAs to Corporate Strategy
-          The link between KPIs and BSC
3.45pm to 4.00pm Afternoon Tea break
4.00pm to 5.00pm
-          Case Study
-          Q & A Session
Fees after Early Bird & Group Discounts: RM820 per person
For  details on the above program, pls call (+603-6207 1568) or send an email to Ms Chris at chris at regalsolutions.net   
To learn more about us or to Register online, visit us at www.regalsolutions.net

Regal Solutions (Asia) Sdn. Bhd.
M-3-19 Plaza Damas,
Sri Hartamas, 50480,
Kuala Lumpur, Malaysia
Tel: +(603) 6207 1568
Fax: +(603) 6207 1638
Mobile/SMS: +(6012) 360 8896  
Please forward this message to the respective dept/ personnel who you feel can benefit from this information. 
We thank you in advance. If you do not wish to receive any updates from us in future, please reply to this mail with the subject "REMOVE"

Have a Great Day :)
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