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name="Event_Details" id="Event_Details"></a></font></strong><font size="3"
color="#0000ff" face="Helvetica, Geneva, Arial, SunSans-Regular,
sans-serif"><span class="newhead">Event Details</span></font></td>
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<h5 class="center"><font size="2" face="Trebuchet MS, Geneva, Arial,
Helvetica, SunSans-Regular, sans-serif" class="value">Date & Venue<br
/></font></h5>
<p class="content1">5th and 6th October, 2009</p>
<p class="content1">Holiday Villa, Subang Jaya</p>
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<h5 class="center2"><font size="2" face="Trebuchet MS, Geneva, Arial,
Helvetica, SunSans-Regular, sans-serif" class="value">Course
Fees</font></h5>
<p class="big">Course Fees: RM1,300.00 <br /><br /><br />More than 2
persons : <br />5 % discount</p>
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<p align="center" class="head"><span class="value"><strong>100% SBL
Claimable</strong></span></p>
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<td align="center"><a
href="http://sendnow.com.my/emailmarketer/link.php?M=140118&N=110&L=97&F=H"><img
border="0" width="176"
src="http://legacy100.com/eflyer/directive/image/rgster2.png" height="56"
/></a></td>
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<td bgcolor="#f8ae18" align="center" class="head">Course Leader</td>
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<td align="center"><strong class="head1">Mr. Raymond Foong</strong><br
/><br /><img align="middle" width="117"
src="http://legacy100.com/eflyer/directive/raymond_clip_image002.jpg"
hspace="12" height="137" /><br /><br /><strong><em>DC Practitioner &
Trainer</em></strong></td>
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<p>Raymond Foong MBA, has extensive corporate and academic experience
in bringing people together for better performance. His Directive
Communication based training creates practical and result oriented
workplace environments grounded in interdepartmental and inter-team
cohesion, which fosters cooperation and competence across
organization.</p>
, ..(<a
href="http://sendnow.com.my/emailmarketer/link.php?M=140118&N=110&L=98&F=H">more</a>)<span></span><br
/><br />
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<br /><br /></td>
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<td align="center"><a
href="http://sendnow.com.my/emailmarketer/link.php?M=140118&N=110&L=99&F=H"><img
border="0" width="160"
src="http://legacy100.com/eflyer/directive/image/download2.png" height="59"
/></a><a
href="http://sendnow.com.my/emailmarketer/link.php?M=140118&N=110&L=47&F=H"></a></td>
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<a href="#"></a><br /><br /></td>
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<p class="newhead">Introduction / Purpose</p>
</td>
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<td class="content_copy">Today’s intense competition and uncertain
economy required a need to re-strategize in order to stay
competitive. Therefore in order to thrive and beat the competitions, we
strongly recommend to use the proven Key Performance Indicators to achieve
the desired strategic objectives in your key performance areas. This
session will assist you to identify those key performance areas and how to
obtain commitment from your staff to meet your organization objectives in
alignment with your customers’ requirements. <br /><br />
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<td class="newhead">Who Should Attend/Who Will Benefit</td>
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<p>Purchasing managers, executives, officers, professional buyers,
sales personnel, accounts personnel, managers, and all those who
would like to know about negotiation techniques.</p>
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<td class="newhead">Key Learning Objectives of the Program</td>
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<p>At the end of the program, participants will be able to acquire
knowledge, skills and be able to:</p>
<ul>
<li>Establish an objective appraisal of performance
measurements.<strong></strong></li>
<li>Create better understanding of KPIs and empowered to take on roles
that will develop the relevant KPIs in their respective
department.<strong></strong></li>
<li>Provide the framework for pragmatic approach to find the Critical
Success Factors (CSF) for the organization.. <strong></strong></li>
<li>Understand your organization’s needs and build competency level
and drive of employees to accomplish the KPIs more with less.</li>
<li>Overcome resistance to change and induce
empowerment<strong></strong><br /><br /></li>
</ul>
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<td height="20" bgcolor="#f8ae18" class="newhead"><strong><em>Program
Outline </em></strong></td>
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<p class="newhead"><strong>Day 1</strong></p>
</td>
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<td height="30" colspan="3"><span class="head1">9.00am ~ 10.15am
</span><strong><br /></strong></td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">What is <strong>Key Performance
Indicators</strong> all about ?</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Identify the three types of
performance indicators and their specific requirements.</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy"><strong>Foundation</strong> and
guidance in the development of KPIs <br /></td>
</tr>
</tbody>
</table>
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<td height="30" colspan="3" class="content_copy">
<p class="head1">10.30am ~ 12.30pm<br /><br /><br /></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Identify areas in which the
participants has development needs in KPIs.</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Understand the <strong>Seven KPI
characteristics.</strong></td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Workshop activity on KPI.</td>
</tr>
</tbody>
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<br />
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<tbody>
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<td height="30" colspan="3" class="head1">
<p>12.30pm ~ 1.30pm <br /><br /><br /></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Lunch<br /></td>
</tr>
</tbody>
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<td height="30" colspan="3">
<p class="head1">1.30pm ~ 3.15pm<br /><br /><br /></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Using the <strong>Twelve steps
practical approach</strong> to implement the KPIs.</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Key steps for Senior Management Team
for commitment and successful implementation.</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Selecting the competent KPI project
champion team.<br /></td>
</tr>
</tbody>
</table>
<br />
<table border="0" width="100%" cellpadding="2" cellspacing="0">
<tbody>
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<td height="30" colspan="3">
<p class="head1">3.30pm ~ 5.00pm<br /><br /><br /></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Defining organizational
<strong>Critical Success Factors</strong> (CSF)</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Workshop activity on the KPI
checklist.</td>
</tr>
</tbody>
</table>
<br />
<table border="0" width="100%" cellpadding="2" cellspacing="0">
<tbody>
<tr>
<td height="30" colspan="3">
<p class="newhead"><strong>Day Two<br /></strong><span
class="head1">9.00am ~ 10.15am</span></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Understand the difference
between<strong> Balance Scorecard and Key Performance
Indicators</strong></td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy"><strong>Measurement</strong>
<strong>Deployment </strong>Process</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">How to set <strong>Departmental
Measures</strong></td>
</tr>
</tbody>
</table>
<br /><br />
<table border="0" width="100%" cellpadding="2" cellspacing="0">
<tbody>
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<td height="30" colspan="3">
<p class="head1">10.30am ~ 12.30pm<br /><br /><br /></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">How the KPI link to each Individual
Measurement</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">PALMS : Establishing a Performance
Alignment , Leverage & Measurement System</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Translating into <strong>Daily
management Processes</strong></td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Formulate an effective<strong>
Monitoring and Feedback system</strong></td>
</tr>
</tbody>
</table>
<br />
<table border="0" width="100%" cellpadding="2" cellspacing="0">
<tbody>
<tr>
<td height="30" colspan="3" class="head1"><strong>12.30pm ~
1.30pm </strong><br /></td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">Lunch</td>
</tr>
</tbody>
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<table border="0" width="100%" cellpadding="2" cellspacing="0">
<tbody>
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<td height="30" colspan="3" class="head1">
<p>1.30pm ~ 3.30pm<br /><br /><br /></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy">What is the<strong> Visual
Management</strong> Process all about?</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
src="http://www.riosue.com/amts/image/new_button.png" height="8" /></td>
<td width="416" class="content_copy"><strong>The MDRT process –
Measuring , Data Sourcing , Registering and Tabulating
process</strong> </td>
</tr>
</tbody>
</table>
<br />
<table border="0" width="100%" cellpadding="2" cellspacing="0">
<tbody>
<tr>
<td height="30" colspan="3">
<p><span class="head1">3.45pm ~ 5.00pm</span><strong><br /><br
/></strong></p>
</td>
</tr>
<tr>
<td width="15" valign="baseline"> </td>
<td width="10" valign="baseline"><img width="8"
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