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<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><span
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lang=EN-MY><o:p> </o:p></span></p>
<h1 style="MARGIN: 0in 0.05in 0pt 0in"><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 11pt; mso-ansi-language: EN-GB"
lang=EN-GB>QUALITY DYNAMICS CONSULTANCY SDN BHD </span><i><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8pt; mso-ansi-language: EN-GB"
lang=EN-GB>(<?xml:namespace prefix = st1 ns =
"urn:schemas-microsoft-com:office:smarttags" /><st1:place
w:st="on">Co.</st1:place> No. 620717-P)</span></i><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 11pt; mso-ansi-language: EN-GB"
lang=EN-GB><o:p></o:p></span></h1>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 7pt; mso-bidi-font-size: 12.0pt"
lang=EN-MY>(PSMB Reg. </span><span class=grame><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 7pt; mso-ansi-language: EN-GB"
lang=EN-GB>No: 0938) (</span></span><span class=spelle><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 7pt; mso-ansi-language: EN-GB"
lang=EN-GB>MoF</span></span><span class=grame><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 7pt; mso-ansi-language: EN-GB"
lang=EN-GB> Reg.</span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 7pt; mso-ansi-language: EN-GB; mso-bidi-font-size: 12.0pt"
lang=EN-GB> </span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 7pt; mso-bidi-font-size: 12.0pt"
lang=EN-MY>No: 357-02064214)<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><b
style="mso-bidi-font-weight: normal"><span
style="FONT-FAMILY: Tahoma; COLOR: blue; FONT-SIZE: 8pt"
lang=EN-MY><o:p> </o:p></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><b
style="mso-bidi-font-weight: normal"><span
style="FONT-FAMILY: Tahoma; COLOR: blue" lang=EN-MY><span
style="FONT-FAMILY: Tahoma; COLOR: blue; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-MY; mso-fareast-language: EN-MY; mso-bidi-language: AR-SA"
lang=EN-MY>Stastical Process Control (SPC) For Executives &
Engineers</span></span></b><span style="FONT-FAMILY: Tahoma; COLOR: blue"
lang=EN-MY> </span><b style="mso-bidi-font-weight: normal"><span
style="FONT-FAMILY: Tahoma; COLOR: blue; FONT-SIZE: 10pt"
lang=EN-MY>(Fasilitator : Mr. Tan Por Sing)<o:p></o:p></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><b
style="mso-bidi-font-weight: normal"><span
style="FONT-FAMILY: Tahoma; COLOR: blue; FONT-SIZE: 10pt" lang=EN-MY>7-8 July
2011, Holiday Inn Glenmarie</span></b><span
style="FONT-FAMILY: Tahoma; COLOR: blue; FONT-SIZE: 10pt"
lang=EN-MY><o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><span style="FONT-FAMILY: Tahoma"
lang=EN-MY><o:p> </o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><b
style="mso-bidi-font-weight: normal"><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>OBJECTIVES<o:p></o:p></span></b></p>
<p
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class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Understand the principles and causes of process
variation<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Measure process variation<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Construct and interpret control charts<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Use the different SPC tools for process control
<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Initiate corrective action to investigate the causes(s) of
out-of-control signals<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Measure your process capability<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt 0.25in" class=MsoNormal><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY><o:p> </o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><b
style="mso-bidi-font-weight: normal"><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>PROGRAM CONTENT<o:p></o:p></span></b></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Quality, Quality Improvement and SPC<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>What is a Process<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>What is SPC<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Basic Statistical Terms and Concepts<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Histogram<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>The Different Types of Control Charts<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>The Concepts and Application of X-bar R chart, p, np, u and c Control
Charts <o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Implementation of Control Charts<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Construction, Interpretation and identifying out of control signal in
X-bar R chart<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Process Improvement Methodology<o:p></o:p></span></p>
<p
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><span
style="FONT-FAMILY: Symbol; FONT-SIZE: 8.5pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 8.0pt; mso-bidi-font-family: Symbol"
lang=EN-MY><span style="mso-list: Ignore">·<span
style="FONT: 7pt 'Times New Roman'">
</span></span></span><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 8.0pt"
lang=EN-MY>Software Demonstration<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><span
style="FONT-FAMILY: Tahoma; FONT-SIZE: 8.5pt; mso-bidi-font-size: 12.0pt"
lang=EN-MY><o:p> </o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class=MsoNormal><span style="FONT-FAMILY: Tahoma"
lang=EN-MY>Enquiries<o:p></o:p></span></p>
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style="FONT-FAMILY: Tahoma; FONT-SIZE: 9pt" lang=EN-MY>Please call
03-78054587/03-78044196 for more information. Our phone line operation hours are
from 8.30am to 6.00pm from Monday to Friday.<o:p></o:p></span></p>
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style="FONT-FAMILY: Tahoma; FONT-SIZE: 9pt" lang=EN-MY>Log on to our website <a
href="http://www.qdc.com.my/">www.qdc.com.my</a> for more details.
<o:p></o:p></span></p>
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