can't see articles but after removing the account & recreating, it is ok

[kajan]

Hi all,

I am doing upgrading of our news services. I removed the old servers from
the dns round robin & have added the new servers.

Now some of the customer complained that they could not see the latest
articles after they synchronishig of the newsgroups. But when they remove
the account in outlook express and create it back, it is ok.

Is it normal or anything wrong?

Is it the outlook misbehaving?

Regards

Kajan