Problem with www.domain.com and domain.com

[Jon Booth]

What are the domains?

On 11 Jun 2001, Kent George wrote:

> 
> Ok folks, let me say to begin that much of this is beyond my expertise
> so any help is appreciated but I will need a little guidance if I am
> not asking the right questions.
> 
> Here's my problem / question -
> 
> 
> Our company has a variety of domains hosted on a remote server - I
> know its Linux / Apacahe but beyond that I am not 100% sure.  We just
> recently began to experience problems when going to our domains.  The
> WWW does not work!
> 
> It IS NOT all of the domains, all of the time.  The problems seems
> sporadic.  We have spoken NUMEROUS times with the company that is
> doing our hosting.  The mentioned doing "something" with bind a couple
> of weeks ago but were not sure what.  This "something" they did
> (according to them) would just need to propagate accross the net and
> would then be FINE - two weeks later - no such luck!
> 
> We have a dedciated server with them  They provided the machine
> software set up etc although we do have root access.
> 
> Can someone help point me in the right direction to solve this or at
> least arm me with what to tell them to look at.
> 
> Any help is greatly appreciated!
>