gcom.co.th soa error

Brad Knowles brad.knowles at skynet.be
Mon Sep 10 15:30:11 UTC 2001


At 6:19 AM -0700 9/10/01, Kevin wrote:

>  I am getting this error when I check our dns records with 'doc':
>
>  Doc-2.1.4: doc gcom.co.th
>  Doc-2.1.4: Starting test of gcom.co.th.   parent is co.th.
>  Doc-2.1.4: Test date - Mon Sep 10 20:16:57 ICT 2001
>  SYSerr: No servers for gcom.co.th. returned SOAs ...
>  Summary:
>     YIKES: doc aborted while testing gcom.co.th.  parent co.th.
>     ERRORS found for gcom.co.th. (count: 2)
>     Incomplete test for gcom.co.th. (1)
>  Done testing gcom.co.th.  Mon Sep 10 20:17:05 ICT 2001

	Checking this zone out with a slightly more up-to-date version of 
doc, I find:

% doc -v gcom.co.th
Doc-2.2.3: doc -v gcom.co.th
Doc-2.2.3: Starting test of gcom.co.th.   parent is co.th.
Doc-2.2.3: Test date - Mon Sep 10 11:28:07 EDT 2001
soa @auth61.ns.uu.net. for co.th. has serial: 2001091017
soa @munnari.oz.au. for co.th. has serial: 2001091017
soa @ns-ait.thnic.net. for co.th. has serial: 2001091017
soa @ns.in.th. for co.th. has serial: 2001091017
soa @ns.thnic.net. for co.th. has serial: 2001091017
SOA serial #'s agree for co.th. domain
Found 2 NS and 0 glue records for gcom.co.th. @auth61.ns.uu.net. (non-AUTH)
Found 2 NS and 2 glue records for gcom.co.th. @munnari.oz.au. (non-AUTH)
Found 2 NS and 2 glue records for gcom.co.th. @ns-ait.thnic.net. (non-AUTH)
Found 2 NS and 2 glue records for gcom.co.th. @ns.in.th. (non-AUTH)
Found 2 NS and 2 glue records for gcom.co.th. @ns.thnic.net. (non-AUTH)
DNServers for co.th.
    === 0 were also authoritatve for gcom.co.th.
    === 5 were non-authoritative for gcom.co.th.
Servers for co.th. (not also authoritative for gcom.co.th.)
    === agree on NS records for gcom.co.th.
NS list summary for gcom.co.th. from parent (co.th.) servers
   == ns2.nicsolutions.net. ns3.nicsolutions.net.
soa @ns2.nicsolutions.net. for gcom.co.th. serial:
ERROR: no SOA record for gcom.co.th. from ns2.nicsolutions.net.
soa @ns3.nicsolutions.net. for gcom.co.th. serial:
ERROR: no SOA record for gcom.co.th. from ns3.nicsolutions.net.
SYSerr: No servers for gcom.co.th. returned SOAs ...
Summary:
    YIKES: doc aborted while testing gcom.co.th.  parent co.th.
    ERRORS found for gcom.co.th. (count: 2)
    Incomplete test for gcom.co.th. (1)
Done testing gcom.co.th.  Mon Sep 10 11:28:19 EDT 2001

>  My supplier tells me that there is nothing wrong, all their accounts
>  are the same and noone else is complaining. Is this something that I
>  should worry about, or can I get on with more important things?

	There is definitely something very, very wrong here.  If neither 
of the two registered authoritative servers is handing out SOA 
queries for the zone, then no one can access any information within 
the zone and it is totally and completely broken.  Bug your provider.

-- 
Brad Knowles, <brad.knowles at skynet.be>

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