Not in control of our DNS

[Dawn Connelly]

I've had this problem before when using Network Solutions as the registrant
a couple different times. I had to get them to manually push the glue
records up to the root servers. The root servers don't get the IP addresses
from your machines, they get it from the registrant. If you have already
changed the IP addresses  via the registrant GUI but the root servers aren't
picking up the change, call them and open a ticket. If you haven't updated
the information with the registrant, root has no idea that there are new IP
addresses. Start there.
If you aren't sure who the registrant is, do a whois search (via command
line "whois domain.com" on linux based systems or via web at
http://www.internic.net/whois.html). Keep in mind that the registrants will
want to talk to someone listed in the whois database. If that isn't you,
find who that is and ask them to make the call....or figure out how to fake
like you are them really well...I mean get the paperwork together to gain
legit access to the account.

On Fri, Oct 3, 2008 at 1:23 PM, Jerim <wyount at gmail.com> wrote:

> We have a DNS machine running. (68.170.18.9, for example)
>
> I setup a second DNS machine to take over for the first one. I have
> everything loaded on the second machine and it works fine.
> (68.170.18.10, for example)
>
> The issue is that there is still something out on the internet
> resolving our sites to the old DNS machine, which I want to turn off.
> Previously, we had an arrangment with another company up in the
> northeast who did some redundancy for our zones, but he has assured me
> that he has removed the zones.
>
> For example, I am using ns1.domain.com and ns2.domain.com for my name
> servers on the registrar. On both the new and old DNS machine, I have
> ns1.domain.com and ns2.domain.com set to resolve to 68.170.18.10, but
> when I ping ns1 or ns2, it comes back as 68.170.18.9. Nothing I have
> tried so far will keep queries from going to the old DNS machine.
>
> If I update IP addresses on the new DNS it won't change anything. I
> have to make the changes to the old server for it to update anything.
>
>
>
> William
>
>


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