[bind10-dev] Trac emails about „new description“

[JINMEI Tatuya / 神明達哉]

At Mon, 22 Oct 2012 12:54:04 +0200,
Michal 'vorner' Vaner <michal.vaner at nic.cz> wrote:

> Some people got used to change the descriptions of tickets. While it has its
> advantages, there are drawbacks too. One of them annoys me little bit ‒ it sends
> completely useless notification emails about it, like:
> 
> New description:
> 
>   [ Two pages of description ]
> 
> Old description:
> 
>   [ Two pages of description ]
> 
> The problem is, most of the text is usually the same. Reading it again is waste
> of time. And it is often useful to know the differences of the versions, which,
> if possible to get, requires going to the browser and playing with it there
> (again, a lot more time than just looking through the inbox).
> 
> Would it be possible to either not use such changes of description, but just add
> a comment about the change, or make the trac send diffs?

In some specific cases I'd like to update the main description because
comments tend to be dismissed.  We could introduce a rule like "be
sure to read all comments", but I'm personally afraid it's not really
effective.

On the other hand, I see the disadvantages you raised above.  I'm not
sure what's the best middleground.  If we can make it better via some
existing trac options or extensions, that would probably be the best.
If not, maybe introducing some filter for auto messages from trac?  I
guess the format is predictable and it wouldn't be hard to write a
script to convert the full text of old and new versions to a diff.

---
JINMEI, Tatuya
Internet Systems Consortium, Inc.