Failover Peer Issue with Polycom SoundStation IP 6000 Phone

willieb will.bashlor at
Fri Nov 13 02:25:29 UTC 2020

Thanks Glenn,

I never intended on leaving the dhcp-server-identifier set to the primary
server IP. The only reason I changed it was for troubleshooting.

If the primary server were to go down, then the offer dhcp-server-identifier
and the ack dhcp-server-identifier would differ again and we'd be in the
same situation.

If having the dhcp-server-identifier's different from the offer and the ack
is acceptable for the standard and that's normal operation, then it does
point to the phone, which I suspect anyway since the other models are
working fine.

Unfortunately I've tried 3 or 4 different firmware versions with the same
result. But if someone can confirm that what I am seeing is normal behavior,
then I will surely stop messing with the DHCP server config.

We only have 2 of these phones, so setting up a separate class with a
different dhcp-server-identifier just for these may be a viable option if I
can't find a solution.

Thanks Glenn for your time I really appreciate it.


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