Corporate Wargame Laser Tag and Developing Customer Loyalty and Retention programme

GoTeams Malaysia pseminar at
Sat Feb 19 12:12:26 UTC 2011  

   DAY 1 (8.00am - 5.00pm)

Teambuilding through Corporate Wargame - Laser Tag
Debriefing, Team Activity & Presentation

   DAY 2 (9.00am - 5.30pm)

Business today - an ongoing battle for customer loyalty
Understanding the Customer Relationship Life Cycle
Customer Loyalty: Key to business profitability and survival
Customer Satisfaction vs Customer Loyalty
12 Laws of Customer Loyalty
Strategy to grow customer loyalty: 7 Key Steps
Customer Loss: How to prevent it and what to do when it strikes
How to develop a Loyalty-Driven culture in the organisation 

Centre for Customer Care (CCC) Malaysia

Go T.E.A.M.S International

Tel:  +603-77104752/3152

drallenteh at

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Copyright (C) Centre for Customer Care (CCC) Malaysia

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