1 day Intro to KPIs & KRAs (18 Feb 2011)

Regal Solutions mail at regalsolutions.net
Sun Jan 23 07:00:15 UTC 2011

Regal Solutions (Asia) Sdn Bhd presents a 1 day program on
An Introduction to
Key Performance Indicators (KPIs) 
& Key Result Areas (KRAs)
*Date: 18 Feb 2011, 9am-5 pm @ Parkroyal Hotel, KL*
Topics Covered:

*9.00am to 10.30am*
- Purpose of having KPIs
- Benefits of Performance Management
*10.30am to 10.45am Morning Tea Break*
- What is a Key Result Area (KRA)
- Difference between KRAs and KSFs (Key Success Factors)
*10.45am to 12.45 noon*
- What is an Area of Improvement (AOI)
- How to differentiate leading and lagging measurements.
*12.45noon to 1.45pm Lunch Break*
*1.45pm to 3.45pm*
- Linking KRAs to Corporate Strategy
- The link between KPIs and BSC
*3.45pm to 4.00pm Afternoon Tea break*
*4.00pm to 5.00pm*
- Case Study
- Q & A Session
Fees after Early Bird & Group Discounts: RM820 per person
For details on the above program, pls call (+603-6207 1568) or send
an email to Ms Chris at chris at regalsolutions.net
To learn more about us or to Register online, visit us at
www.regalsolutions.net <http://www.regalsolutions.net/>

Regal Solutions (Asia) Sdn. Bhd.
M-3-19 Plaza Damas,
Sri Hartamas, 50480,
Kuala Lumpur, Malaysia
Tel: +(603) 6207 1568
Fax: +(603) 6207 1638
Mobile/SMS: +(6012) 360 8896 
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Thank you & have a Great Day!!

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