Nick.Couchman at seakr.com
Wed Apr 23 15:23:51 UTC 2008
Okay, another question here on the news <-> mail subject...
Does anyone have any hints for me on how I might filter data that goes to the news2mail program? I'm trying to couple a web and e-mail-based ticket tracking system with INN, and when people post replies to threads on the newsgroup with certain subjects (subjects that indentify them as tickets) I'd like those replies to get sent off to the e-mail system so that the correspondence can be added to the ticket. However, I don't want all news posts going to the ticket system - this would create a slew of unnecessary new tickets in the system and cause a lot of unwanted e-mail. Hints, anyone?
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