[stork-users] registration error 'cannot ping machine'

fbcadmin fbcadmin at fantinibakery.com
Mon Dec 9 14:29:35 UTC 2024


Hi!


ping from server to agent host works.  I tried lower and uppercase B [  
the case should not matter...]  .  I also verified the IP address of the 
agent host


root at stork:[~]:# ping -c 3 bind9b.fantinibakery.com
PING bind9b.fantinibakery.com (10.1.3.43) 56(84) bytes of data.
64 bytes from bind9b.fantinibakery.com (10.1.3.43): icmp_seq=1 ttl=64 
time=0.260 ms
64 bytes from bind9b.fantinibakery.com (10.1.3.43): icmp_seq=2 ttl=64 
time=0.212 ms
64 bytes from bind9b.fantinibakery.com (10.1.3.43): icmp_seq=3 ttl=64 
time=0.109 ms

--- bind9b.fantinibakery.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2061ms
rtt min/avg/max/mdev = 0.109/0.193/0.260/0.063 ms
root at stork:[~]:# ping -c 3 bind9B.fantinibakery.com
PING bind9B.fantinibakery.com (10.1.3.43) 56(84) bytes of data.
64 bytes from bind9b.fantinibakery.com (10.1.3.43): icmp_seq=1 ttl=64 
time=0.203 ms
64 bytes from bind9b.fantinibakery.com (10.1.3.43): icmp_seq=2 ttl=64 
time=0.332 ms
64 bytes from bind9b.fantinibakery.com (10.1.3.43): icmp_seq=3 ttl=64 
time=0.216 ms

--- bind9B.fantinibakery.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2033ms
rtt min/avg/max/mdev = 0.203/0.250/0.332/0.057 ms

root at bind9B:[~]:# ip a
..
2: eth0 at if39: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 9000 qdisc noqueue 
state UP group default qlen 1000
    link/ether bc:24:11:f8:63:db brd ff:ff:ff:ff:ff:ff link-netnsid 0
    inet 10.1.3.43/24 brd 10.1.3.255 scope global dynamic eth0
     ,,


On 12/9/24 05:25, Slawek Figiel wrote:
> Hello!
>
> I see in the attached logs that your network is configured this way: 
> You have two different hosts one with the Stork agent and second with 
> the Stork server.
> The Stork agent hostname is "bind9B.fantinibakery.com," port 8080, and 
> the Stork server IP address is "10.1.3.3," port 8080.
>
> You checked the connection from the Stork agent to the Stork server, 
> and it works using ping.
>
> Now, please verify you can ping the Stork agent from the Stork server 
> host using the hostname assigned to the Stork agent: 
> "bind9B.fantinibakery.com".
>
> I'm pretty sure this hostname is incorrect, and it cannot be resolved 
> in your internal network. Please verify if it is valid.
>
> Regards
> Slawek Figiel
>
> On 07/12/2024 08:31, fbcadmin wrote:
>> for #2, I assume isc-kea-ctrl-agent will need to be installed? I'll 
>> try now.............
>>
>> After installing isc-kea-ctrl-agent and running stork-agent register 
>> ,  i got the same ping error when trying to
>>
>>
>> *isc-kea-ctrl-agent.service - Kea Control Agent
>>      Loaded: loaded (/lib/systemd/system/isc-kea-ctrl-agent.service; 
>> enabled; preset: enabled)
>>      Active: active (running)since Fri 2024-12-06 17:58:56 EST; 8h ago
>>        Docs: man:kea-ctrl-agent(8)
>>    Main PID: 40584 (kea-ctrl-agent)
>>       Tasks: 5 (limit: 231595)
>>      Memory: 1.5M
>>         CPU: 9ms
>>      CGroup: /system.slice/isc-kea-ctrl-agent.service
>>              `-40584 /usr/sbin/kea-ctrl-agent -c /etc/kea/kea-ctrl- 
>> agent.conf
>>
>> Dec 06 17:58:56 bind9B systemd[1]: Started isc-kea-ctrl-agent.service 
>> - Kea Control Agent.
>> Dec 06 17:58:56 bind9B kea-ctrl-agent[40584]: INFO 
>>   CTRL_AGENT_HTTP_SERVICE_STARTED HTTP service bound to address 
>> 127.0.0.1:8000
>> Dec 06 17:58:56 bind9B kea-ctrl-agent[40584]: INFO 
>>  DCTL_CONFIG_COMPLETE server has completed configuration: listening 
>> on 127.0.0.1, port 8000, control sockets: d2 dhcp4 dhcp6, 0 lib(s):
>> Dec 06 17:58:56 bind9B kea-ctrl-agent[40584]: INFO 
>>  CTRL_AGENT_STARTED Kea Control Agent version 2.6.1 started
>>
>> # su  stork-agent -s /bin/sh -c 'stork-agent register --server-url 
>> http://10.1.3.3:8080'
>>  >>> Enter the Stork server access token (optional):
>>  >>> Enter IP address or FQDN of the host with Stork agent (for the 
>> Stork server connection) [bind9B.fantinibakery.com]:
>>  >>> Enter port number that Stork Agent will listen on [8080]:
>> INFO[2024-12-06 18:00:30]         register.go:95    Forced agent 
>> certificates regeneration.
>> INFO[2024-12-06 18:00:30]         register.go:398 
>>    =============================================================================
>> INFO[2024-12-06 18:00:30]         register.go:399   AGENT TOKEN: 
>> 66B400430BCA152BFBEF023FAE9CB9DC0C5416FB600A3ABF74609CA1D3333471
>> INFO[2024-12-06 18:00:30]         register.go:400 
>>    =============================================================================
>> INFO[2024-12-06 18:00:30]         register.go:405   Machine will be 
>> automatically registered using the server token
>> INFO[2024-12-06 18:00:30]         register.go:406   Agent token is 
>> printed above for informational purposes only
>> INFO[2024-12-06 18:00:30]         register.go:407   User does not 
>> need to copy or verify the agent token during registration via the 
>> server token
>> INFO[2024-12-06 18:00:30]         register.go:408   It will be sent 
>> to the server but it is not directly used in this type of machine 
>> registration
>> INFO[2024-12-06 18:00:30]         register.go:416   Try to register 
>> agent in Stork Server
>> INFO[2024-12-06 18:00:30]         register.go:273   Machine registered
>> INFO[2024-12-06 18:00:30]         register.go:294   Stored 
>> agent-signed cert and CA cert
>> ERRO[2024-12-06 18:00:30]         register.go:450   Retrying ping 1/3 
>> due to error error="problem pinging machine: Cannot ping machine"
>> ERRO[2024-12-06 18:00:32]         register.go:450   Retrying ping 2/3 
>> due to error error="problem pinging machine: Cannot ping machine"
>> FATA[2024-12-06 18:00:36]             main.go:320   Registration 
>> failed error="cannot ping machine: problem pinging machine: Cannot
>> ping machine"
>>
>>
>> On 12/6/24 04:29, Slawek Figiel wrote:
>>>
>>> Hello!
>>>
>>> >> I get the following when trying to register a bind9 system to stork:
>>> >> INFO[2024-12-04 12:34:54]         register.go:273 Machine registered
>>> >> FATA[2024-12-04 12:36:16]             main.go:320 Registration
>>> >> failed                           error="cannot ping machine: problem
>>> >> pinging machine: Cannot ping machine"
>>>
>>> It may be a networking issue.
>>>
>>> Your agent was able to establish a connection to the Stork server, 
>>> register itself, and send a request for ping.
>>> But the Stork server couldn't connect to the Stork agent. The 
>>> firewall on the Stork server or agent machines may have caused this.
>>>
>>> Please check that:
>>>
>>> 1. Try ping the agent machine/host from the server machine/host to 
>>> verify the connection works. If it fails, it is a network issue.
>>> 2. Run the server and agent, authorize the agent, and verify if the 
>>> server can fetch the agent's state. If it passes, then the observed 
>>> problem was a temporary network issue or a bug in the agent (if the 
>>> problem is repeatable).
>>>
>>> I'll wait for your feedback.
>>>
>>> > also isc-kea-ctrl-agent is not installed.  Is that needed?
>>>
>>> The Kea Control Agent is mandatory only if you want to monitor Kea 
>>> daemons. It is not necessary to monitor BIND 9.
>>>
>>> Regards,
>>> Slawek Figiel
>>>
>>>
>>> On 05/12/2024 23:40, fbcadmin wrote:
>>>> also isc-kea-ctrl-agent is not installed. Is that needed?
>>>>
>>>> On 12/5/24 16:53, fbcadmin wrote:
>>>>>
>>>>> Hello
>>>>>
>>>>> I get the following when trying to register a bind9 system to stork:
>>>>>
>>>>>
>>>>> su  stork-agent -s /bin/sh -c 'stork-agent register --server-url 
>>>>> http://10.1.3.3:8080'
>>>>> >>> Enter the Stork server access token (optional):
>>>>> >>> Enter IP address or FQDN of the host with Stork agent (for the 
>>>>> Stork server connection) [bind9B.test.com]:
>>>>> >>> Enter port number that Stork Agent will listen on [8080]:
>>>>> INFO[2024-12-04 12:34:54]         register.go:95    Forced agent 
>>>>> certificates regeneration.
>>>>> INFO[2024-12-04 12:34:54]         register.go:398 
>>>>> =============================================================================
>>>>> INFO[2024-12-04 12:34:54]         register.go:399   AGENT TOKEN: 
>>>>> D8E79ACBBC7620AE16E2C21EA002163D28974A0E0AF346B9D309F7355D4835C5
>>>>> INFO[2024-12-04 12:34:54]         register.go:400 
>>>>> =============================================================================
>>>>> INFO[2024-12-04 12:34:54]         register.go:405 Machine will be 
>>>>> automatically registered using the server token
>>>>> INFO[2024-12-04 12:34:54]         register.go:406   Agent token is 
>>>>> printed above for informational purposes only
>>>>> INFO[2024-12-04 12:34:54]         register.go:407   User does not 
>>>>> need to copy or verify the agent token during registration via the 
>>>>> server token
>>>>> INFO[2024-12-04 12:34:54]         register.go:408   It will be 
>>>>> sent to the server but it is not directly used in this type of 
>>>>> machine registration
>>>>> INFO[2024-12-04 12:34:54]         register.go:416   Try to 
>>>>> register agent in Stork Server
>>>>> INFO[2024-12-04 12:34:54]         register.go:273 Machine registered
>>>>> INFO[2024-12-04 12:34:54]         register.go:294   Stored agent- 
>>>>> signed cert and CA cert
>>>>> ERRO[2024-12-04 12:35:14]         register.go:450 Retrying ping 
>>>>> 1/3 due to error error="problem pinging machine: Cannot ping machine"
>>>>> ERRO[2024-12-04 12:35:36]         register.go:450 Retrying ping 
>>>>> 2/3 due to error error="problem pinging machine: Cannot ping machine"
>>>>> FATA[2024-12-04 12:36:16]             main.go:320 Registration 
>>>>> failed error="cannot ping machine: problem pinging machine: Cannot 
>>>>> ping machine"
>>>>>
>>>>>
>>>>> Package: isc-stork-agent Version: 2.0.0.241112163127  , 
>>>>> Maintainer: Stork team <stork-users at lists.isc.org , APT-Sources: 
>>>>> https:// dl.cloudsmith.io/public/isc/stork/deb/debian 
>>>>> bookworm/main amd64 Packages
>>>>>
>>>>> # apt show bind9
>>>>> Package: bind9
>>>>> Version: 1:9.18.31-1+0~20241110.101+debian12~1.gbpbe8143
>>>>> Priority: optional
>>>>> Section: net
>>>>> Maintainer: Debian DNS Team <team+dns at tracker.debian.org>
>>>>>
>>>>>
>>>>> opsys = debian 12
>>>>>
>>>>>
>>>>> Any suggestions on how to fix this?    I am able to register 
>>>>> clients from kea dhcp systems .
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>
>
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